Verification at Dreamzino

Verification at Dreamzino means uploading three things — a government-issued ID, a recent proof of address, and proof of the payment method you used — through your account so we can confirm who you are before a withdrawal is released. This is the standard KYC (Know Your Customer) check every regulated operator runs, and it exists to protect your funds and keep play fair.

You can register and deposit first, but the documents are what clear your account for cashing out. Get clean, readable files ready early and the whole process takes minutes on your side. Players must be 19+ in most provinces (18 in Alberta, Manitoba and Quebec), and the ID you submit is what confirms that age.

The upload flow at Dreamzino lives inside your account and takes only a few steps. Prepare your files as clear photos or scans before you start — a phone camera in good light is perfectly fine.

Step-by-step upload process

1. Sign in to your account and open the verification or account section.
2. Choose the document type you are submitting — ID, proof of address or proof of payment.
3. Upload the file in a common format (JPG, PNG or PDF), making sure every edge and all text are sharp.
4. Repeat for each remaining category until all three are submitted.
5. Submit and wait for our review; we may contact you via live chat if anything needs clarifying.

Keep your account details matching

Match the name on your documents to the name on your Dreamzino account login exactly. Mismatched names are a frequent hold-up that is easy to avoid.

Once your files are in, our team reviews them and updates your account status. If every document is clear and matches your profile, you're cleared and your withdrawal moves forward through your chosen method — cards, e-wallets, bank transfers or cryptocurrencies.

If something is missing or unreadable, we'll tell you which file to resubmit rather than reject everything at once. Completing KYC once covers your account, so you generally won't be asked for the same documents on future cashouts unless details change. See how timing fits the wider cashier flow on our Dreamzino payments page.