Updated 2026-10-22

Playing Responsibly at Dreamzino

Why this matters to us

Gambling should feel like fun. The moment it stops being fun, something has gone wrong, and we want you to catch that early.

Dreamzino is operated by Extentia LTD under licence ALSI-202601007-FI1, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. We built the tools on this page so you stay in control of time and money. Use them whenever you like. They cost nothing and apply the moment you set them.

You must be 19 or older

Our platform is strictly for adults. In Canada the minimum legal gambling age varies by province, and in Ontario you must be at least 19 to play here.

We verify identity as part of our checks. Accounts opened by anyone underage are closed, and any related balances are handled under our Terms and Conditions. Keep your login details private, and never let a minor near your device while you are signed in.

The tools we give you

Every account includes a set of limits you control from your profile. Set them before you play, not after.

Tool	What it does
Deposit limits	Cap how much you can add daily, weekly or monthly.
Loss limits	Stop losses passing a figure you choose.
Session limits	Set a maximum length for each visit.
Reality checks	Get a reminder on screen showing how long you have played.
Cooling-off	Take a short break — from a day up to several weeks.
Self-exclusion	Lock yourself out for a longer fixed period.

Need help applying any of these? Message our live chat team and we will walk you through it.

Warning signs worth watching

Problem gambling rarely announces itself. It creeps in. Watch for these patterns in yourself or someone close:

Chasing losses with bigger bets to win them back.
Borrowing money or missing bills to keep playing.
Lying about how much time or money you spend.
Feeling anxious, irritable or low when you are not playing.
Gambling to escape stress rather than for entertainment.

Recognise a few of these? That is a signal to pause, not a reason for shame.

A quick self-check

Answer honestly. Yes to two or more of these questions is a good reason to set a limit or take a break:

Do you play longer than you planned, most sessions?
Have you spent money meant for something else?
Do people in your life worry about your gambling?
Do you feel you must win back what you lost?
Have you tried to cut down and failed?

If this raised a flag, use your cooling-off or self-exclusion tool today, and reach out for support below.

Help for players in Canada

You do not have to sort this out alone. Free, confidential support is available across Ontario and the rest of the country.

Contact ConnexOntario any time on 1-866-531-2600 for advice and local treatment options. You can also find Canada-wide resources at responsiblegambling.org. For anything to do with your account, our team is on live chat.

Frequently Asked Questions

How do I set a deposit limit?

Open your account profile, choose the limit type and amount, then confirm. A lower limit applies straight away; increases take effect after a cooling-off delay so decisions are never rushed.

Can I reverse a self-exclusion early?

No. Once a self-exclusion period is active it runs to the end of the term you selected. That firmness is the point of the tool — it protects you from a change of heart.

What is the minimum age to play at Dreamzino?

You must be at least 19 in Ontario and of legal age in your province. We verify identity and close any account opened by someone underage.

Will using these tools affect my bonuses?

Setting limits, reality checks or cooling-off never penalises your standing. If a self-exclusion begins while a bonus is active, that offer is handled under our Terms and Conditions.

Is contacting ConnexOntario confidential?

Yes. ConnexOntario offers free, confidential support on 1-866-531-2600, day or night, with no obligation to share your details with us.